Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name, email address, and contact information
• Account credentials and preferences
• Payment and billing information
• Communications with our support team
• Usage data and analytics from your use of our AI services

We use the information we collect to:

• Provide, maintain, and improve our AI-powered contact center solutions
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to enhance our services
• Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist us in operating our business
• To comply with legal obligations or protect our rights
• In connection with a business transfer or acquisition

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

Depending on your location, you may have certain rights regarding your personal information:

• Access and portability of your data
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Objection to processing

To exercise these rights, please contact us at privacy@calltree.ai